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Date:  Dec 10, 2018
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21.07.2017
Auctions will not work during the period from 10th to 17th of August because of traditional holidays in Japan. The last auction date is 9th of August. Our office will be closed from 11th till 16th included.
20.04.2017
Auctions will be closed on 5th and 6th of May. Our office will work as usual.

1: What is Car Auction in Japan?

2: What is Online Auction?

3: What is my benefit if I buy Car from Japanese Auction?

4: What Advantage is provided in JAM Online Auction system?

5: What is Auction Sheet?

6: What is Guarantee that Auction Sheet is right and It is not Tempered?

7: I'm a Single Buyer Not Importer so how to get my car if i Use JAM?

8: We Heard, Getting Car from Auction is Expensive, is that True?

9: What is Guarantee that All Export Documents will be perfect and will not have Problem ?

10: IS Our Money Secured with JAM?

11: Does JAM Accept LC (Letter Of Credit)?

12: How JAM will Help Customer with Accessories of Vehicles?

13: We don't know how much we need to bid for a car?

14: What is average Price in JAM?

15: What is JAM Auction Statistics and How will it help us?

16: Are Bidding In JAM and Price of Car displayed in JAM system Transparent?

17: What currency is my JAM account balance in?

18: What currency is accepted to fulfill my JAM account balance?

19: What currency will I been billed for a vehicle?

20: Is there any hidden fees?

21: Is Our BID Price FOB or CIF?

22: What is Extra Cost After CIF?

23: I didn't find an answer to my question. What Should I do?

1: What is Car Auction in Japan?
A: The auction is known as a place without fixed prices. The price for every car depends just on the car's demand and it's conditions. Thousands of cars are sold daily. Auction room is big room with lots of desks there, with the equipment required to rise up prices. There are several wide screens on one of the walls. Cars are illustrated for dealers there. All technical information about vehicles is delivered to desktop screen placed at every desk. Only dealers are allowed to the auction room, any passer-by cannot get there. Dealers pay annual payments for the right to participate in auctions.

2: What is Online Auction?
A: Online auction is a bunch of services and equipment required to participate in auction without having a sit place at auction room.

3: What is my benefit if I buy Car from Japanese Auction?
A: The main benefit is that the vehicle IS exactly in conditions provided to you. Every Car Auction has its own vehicle inspectors. They inspect all vehicles placed to auction. They compile the collected info into Auction Sheet so you could be quite sure that the vehicle is described true. So you are able to select the right vehicle as there are plenty of them in front of you, each full-detailed.

4: What Advantage is provided in JAM Online Auction system?
A: There are thousands of cars available at almost 100 auctions in Japan each week. With JAM services you are able to visit all of them at once and purchase the car perfectly suit your needs, without even stand up from your chair.

5: What is Auction Sheet?
A: The Auction Sheet is the detailed vehicle description compiled by auction vehicle experts. It completely describes the car conditions and problems.

6: What is Guarantee that Auction Sheet is right and It is not Tempered?
A: The Auction Sheet is compiled by auction vehicle experts. In case an expert make tempered sheets he will lose his job and he will never be able to get a job as vehicle expert in Japan. So experts are the first who is interested to make none-tempered sheets.

7: I'm a Single Buyer Not Importer so how to get my car if i Use JAM?
A: JAM prefer to work with patrons. Long-term relationships are very important to us, however we'll be glad to help you even if you just want to buy one car with JAM. Please contact our managers to allow them to help you.

8: We Heard, Getting Car from Auction is Expensive, is that True?
A: NO, that is not true. If you bought a car from you local dealer you'll pay the auction price plus all the dealer commission fees.

9: What is Guarantee that All Export Documents will be perfect and will not have Problem ?
A: JAM is exporting vehicles for a long period of time already, so we know have all documents that could be necessary for that.

10: IS Our Money Secured with JAM?
A: We only require a advance of $1000 to your deposit within JAM. This advance is only a mean business guarantee. It will be returned to you on the first demand of a refund in case you decide to refuse the car purchase with JAM. This advance is only required for newcomers. That's why the most time of any deal YOU owe JAM some money.

11: Does JAM Accept LC (Letter Of Credit)?
A: Yes, we accept Letter of Credit.

12: How JAM will Help Customer with Accessories of Vehicles?
A: We will be glad to help you with additional vehicle accessories purchase if necessary.

13: We don't know how much we need to bid for a car?
A: You could ask our manager to help you with it. Please also refer to stats to gather additional information on average price and so on.

14: What is average Price in JAM?
A: JAM collect information about every car sold within last 6 months at auctions in Japan. According to this information we calculate the average sold price for the same model vehicles with same expert evaluation.

15: What is JAM Auction Statistics and How will it help us?
A: JAM collects information about every car sold within last 6 months at auctions in Japan. The auction statistics could help with to value required car's demand and supply.

16: Are Bidding In JAM and Price of Car displayed in JAM system Transparent?
A: Absolutely!!!

17: What currency is my JAM account balance in?
A: JAM balance is in Japanese Yens.

18: What currency is accepted to fulfill my JAM account balance?
A: You are free to use any currency. Your transfer will be automatically converted to Japanese Yens. The current bank conversion is applied.

19: What currency will I been billed for a vehicle?
A: All vehicle prices are in Japanese yens. Hence we convert and show the price in USD/EUR for you convenience.

20: Is there any hidden fees?
A: No, we have NO hidden fees.

21: Is Our BID Price FOB or CIF?
A: Your BID is CIF. We subtract CIF delivery expenses and our fees from your BID to get the actual auction bid.

22: What is Extra Cost After CIF?
A: There is NO Extra cost after CIF!

23: I didn't find an answer to my question. What Should I do?
A: Please contact our managers to get the required information.

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